IMPORTANT - Rogue Door Step Traders

Alert message sent 02/07/2020 18:46:00

Information sent on behalf of Leicestershire Police

Sent Message

Good evening

Yesterday I attended an address whereby a couple had been conned out of thousands of pounds, for works done over a week in there garden and on the roof. The doorstep trader knocked on the door and said he was working in the area and employed a range of tactics to persuade them to buy.
One of the tactics used was to make them feel as if there is a great sense of urgency. The door step seller was very friendly and turned up every day with other people and they appeared to be working hard. However, the sad thing is that this couple paid so much more than they should have done.

Its really important that we share this information to friends and family and look out for our neighbours.

Rogue traders can affect anyone, but often elderly and vulnerable people are targeted by rogue traders offering home improvement services.

Callers may offer services such as window/gutter cleaning, path and driveway repairs, roofing or building work, gardening and tree maintenance. They often come across as being likeable pleasant individuals, but who quickly become forceful and very persuasive once they start their sales pitch. Scare tactics about leaking gutters causing damp and roots of trees damaging foundations are often used and it can be very easy to be taken in by such people.

Traders must provide you with specific information about your rights when buying goods and services in your own home, this may form part of the quotation or invoice, but must be given to you prior to the work commencing.
• You must be given a written notice explaining that you have the right to a 14 day cooling off period, the notice must also be dated, contain the name and address of the trader and be easily legible.
• The document must also contain a detachable slip which is your cancellation form, you can complete this and send to the trader to effect the cancellation.
Failure to provide this information is a criminal Offence and can render the contract unenforceable against you.

How to report a rogue trader
You can report a suspected rogue trader by calling the police on 101 or if a rogue trader has taken money from you, is in your home or still in the local area, you should phone 999. Even if a cold caller leaves your doorstep, it doesn’t mean that they won’t target others so don't be afraid to report anyone who you think is suspicious to the police


• It's a simple message: "IF IN DOUBT, KEEP THEM OUT" and remember that genuine callers will not mind waiting while you check their information.

I have attached a poster for people to put in their windows. Please print it off, share with neighbours and friends and look out for each other.

Thanks for reading and take care.


Message sent by
Michelle Skingsley (Police, PC, Harborough and Wigston NPA)
Attached files
File nameFile size
Window_sticker-_No_unwanted_callers.pdf428.7 KB

Message tag words

Back to previous page
Click here to tweet this message to your followers

Discuss this alert message

Please see terms below before using this feature
Please be aware that the facility above is a Facebook service, posting your views will make some of your Facebook information visible to everyone (as with any Facebook activity).

The system administrators (VISAV Limited) monitor the content added. Any misuse or objectionable material should be reported to

The views expressed do not represent the views of the system administrators who are VISAV Limited, the Police, Neighbourhood Watch and other Information Provider using this service.
Leicestershire Police Asian community messaging by neighbourhood Alert Cyber Essentials Plus